All orders are processed within 2-5 business days. Most orders will be processed in 48 hours. Orders are shipped from Akron, Ohio.
Depending on where you live, it should take about 3-5 business days from when we ship until you receive it.
At this time we do not accept returns. Please contact info@endlessferments.com and we'll troubleshoot any issues you might have, including replacing the product if necessary.